Miguel Clavel, Senior Product Designer, AI Product Design and Financial Services Skip to work
Senior Product Designer

Miguel Clavel

Senior Product Designer

AI Product Design · Agentic UX · Financial Services

I design clear experiences for complex products, from financial workflows and conversational journeys to AI enabled experiences.

I simplify complex journeys, connect research to product decisions, and design systems teams can actually ship.

Ten years across insurance, consumer media, sport, and medical education.

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Selected work

End to end product design for insurance, financial decisions, and other complex products.

U.S. News & World Report

Conversational Insurance Flow

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A multi-step auto-insurance quote rebuilt as a guided conversation, so a driver answers one clear question at a time instead of facing a dense form.

Product UX · Conversation design

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Vehicle step of the conversational auto-insurance quote flow.

U.S. News & World Report

360 Homepage Redesign

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Research and product strategy for the 360 Reviews homepage, reorganized around the decisions readers were actually trying to make.

Product strategy · Research

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Redesigned 360 Reviews homepage shown on a laptop.
Responsive comparison table pattern with a detached panel.

U.S. News & World Report

Comparison System

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One comparison pattern that holds from a wide desktop table down to a single phone column, without losing accessibility along the way.

Responsive UX · Accessibility

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Miami HEAT

Arena Rebrand & CMS Migration

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A full arena rebrand and CMS migration delivered while live events kept running, with brand and content systems moving in step.

Brand systems · Product operations

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Rebranded arena event page with ticketing entry points.

More work

How I work and what I do

I simplify complex journeys, connect research to product decisions, and design systems teams can actually ship.

I like making complicated products easier to understand. My work sits between product strategy and execution: research to frame the problem, structure for complex information, interaction systems, quick prototypes, then close work with product and engineering to ship. Most of it has been in regulated, high stakes territory, insurance quoting and financial decision tools, where clarity and control decide whether people finish.

AI is part of how I work now, mostly for research synthesis, exploration, and faster prototyping. It has not replaced the judgment part. The conversational insurance flow is not an AI agent, and I do not pretend it is, but designing it taught me what these products need: one decision at a time, states people can read, answers they can edit, and a way back when something goes wrong. That is the same ground agentic products stand on.

Product design

  • Product strategy
  • UX and UI design
  • Interaction design
  • Information architecture
  • Journey mapping
  • Complex workflows

Research

  • User research
  • Usability testing
  • Analytics and heatmaps
  • Experimentation
  • A/B testing
  • Data informed design

Systems

  • Design systems
  • Components and variants
  • Responsive design
  • Accessibility and WCAG
  • Design QA

AI

  • AI product design
  • Human centered AI
  • Conversational UX
  • Agentic UX
  • AI assisted workflows

Tools

  • Figma and FigJam
  • Figma AI and Figma Make
  • Claude and Claude Code
  • ChatGPT and Gemini
  • v0
  • Adobe Creative Cloud
  • Canva

Experience

  • U.S. News & World Report

    2022, Present

    Senior UX & Product Designer

    End to end product design across financial products, insurance, and reviews, serving 40M+ annual users. Designed credit card, loan, insurance, comparison, and product discovery experiences, with research, experimentation, and design systems behind them. AI assisted research and prototyping cut synthesis time by 40%.

  • Miami HEAT

    2021 to 2022

    Web Content Editor · Digital Experience Design

    Arena and team platform work through a full rebrand, with live event operations that could not pause.

  • Empire Medical Training

    2019 to 2021

    Senior Designer · Product & Membership Experience

    Membership communication, learning content, and conversion pages for medical training programs.

  • BLU Products

    2014 to 2019

    Graphic Designer · Product, Retail & Digital Experience

    Launch systems spanning product storytelling, retail adaptation, packaging, and channel campaigns.

Full resume

Contact

Let's build something useful.

Open to senior and staff product design roles: AI product design, financial services and fintech, and complex digital products. Happy to talk about anything in that space.

Email Miguel LinkedIn Download resume Behance

2miguelclavel@gmail.com